Last Updated: August 28, 2025

Tristano’s Catering respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.

Information We Collect

We may collect personal information you provide directly, such as:

- Name, email, and phone number

- Event details (date, location, guest count, preferences)

- Payment information when processing orders

- We also collect technical information automatically, including your IP address, browser type, and browsing activity through tools such as cookies, Facebook Pixel, and Google Analytics 4.

How We Use Your Information

We use your information to:

- Respond to inquiries and provide catering services

- Process bookings and payments

- Communicate event details and updates

- Improve our website, marketing, and client experience

- Share occasional updates, promotions, or service announcements (you may opt out anytime)

Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted third-party service providers who help us operate our business (for example, payment processors or delivery staff).

Data Security

We take reasonable precautions to protect your information against unauthorized access, disclosure, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.

Your Choices

You have the right to:

Request access to the personal information we hold about you

Ask for corrections or updates to your information

Request deletion of your personal data where legally permissible

Opt out of receiving marketing communications at any time

To make a request, please contact us at [email protected]

Cookies & Tracking

We use cookies and tracking technologies such as Facebook Pixel and Google Analytics 4 to understand how visitors use our site and to improve our services. You can adjust your browser settings to refuse cookies, though some site features may not function properly.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal or tax obligations.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Governing Law

This Privacy Policy is governed by the laws of Ontario and applicable Canadian privacy legislation.